P J

Customer service

I recently attended the Wolverhampton audi. The general showroom and the manner from one of the managers Wayne Bell was extremely rude, unhelpful and very disappointing. He was actually insulting to well dressed polite customers. I had my vehicle serviced last year and that was a dreadful experience. I assumed that was a bad day. However, on visiting again my opinions were justified once again. The others customers I spoke to formed the same opinion. The reviews that are listed just ratify decent intelligent customers who have had the misfortune of visiting the dealership. Wayne Bell should not be in a customer role and definitely not in any management capacity the man is a liability to any company especially Audi. Audi Wolverhampton you are the worse dealership we and many other Audi owners that we have ever visited.