Haylie S

Be careful of this company…

Couldn’t fault this garage originally, the team were friendly and helpful. After owning the car a week, a tyre sensor light came on, this fixed itself when i bought new alloys for the car. Then the handbrake failed another week later so we replaced all brakes and un-stretched the handbrake cable. Then fast forward to nearly 3 months of owning the car, a horrible noise occurred when steering. I contacted the warranty company and they couldn’t have been more helpful, unlike the after sales team of ‘Empressive motor company’ who seem to be almost completely uncontactable. It ended up being the steering rack which was completely buggered, costing £1970, luckily warranty covered £1200. After 3 weeks of having the car off the road, we then went on holiday. On the drive home, the top mount of the shock absorber completely shattered leaving the shock smashing against the wheel arch. I have had no end of problems with this car and have spent roughly £2000 on repairs in just 4 months of owning it… Be careful of this company!