Daniel S

AVOID THEM

Bought a TT from here long distance. Car looked great on the photos, trusted them to deliver me a great car. It looked great when it arrived so I accepted the delivery. I went to clean my car as all new car owners do and with a simple jet wash the paint all comes flying off the front bumper. Underneath a hole has been covered poorly and the poorly painted job has come off with great ease. I understand that some cars that are 8yrs old come with some cosmetic issues but when you go to clean a car you do NOT expect paint to come off so easily. It was at a distance with the low pressure option selected. I called and attempted them to right the wrong with a simple 150 pound fix but they were having none of it as the car left the garage without this issue. I do not think the garage has done this hatchet job themselves but have been fooled easily by the previous seller which is where the problem stems from, the paint work was not examined well enough to warrant the price of sale. To be told on the phone call its pretty much my fault for simply washing my car is astonishing to me and this customer service is terrible which is why the 1 star is given. Disgrace tbh, no accountability, just blaming the customer.