Char

Faulty, no tax and attitude!

By far the worst place ive ever brought a car, initial impression was good, bribed with a amazon voucher to give 5 star reviews Parking sensors didn't work on test drive- advised that we would be booked in within the week to get sorted (9 weeks later its only just gone in), engine management light came on after 1 week. Continuous flat tyre that was 'replaced' before i got the car. 9 weeks later and still back and forth with no real results. After care has a lot to be desired. Customer blamed for being inflexible. And then guilt tripped as if they was doing my a favour- its their jobs. Courtesy car given with no fuel in, poor condition- breaks and clutch terrible. And then shouted at and hung up on the phone by the so called 'after care manager' Took the salesman 3.5 weeks to even inform after care that there was an issue. My cars parking sensors miraculously started working when reynolds took my car to the garage without them doing any work on it- yet they hadnt worked for the last 9 weeks. Oh and i was sold a car with no log book which i had to wait over a month for with no tax! Stay well clear!!!! whilst they will reply to say its my fault, im unreasonable, inflexible ect, it was infact the after sales manager who shouted at me, told me i was ungrateful and i made him act this way then hung up. Total cowboys!