Adam

ADR

Unfortunately I can't give a 0 ! Worst dealership I have ever used in my life. Between myself and my partner we have used Autoworld for over 10 years there lack of customer service is beyond me. Staff are unhelpful rude and speak over you yet if you go to speak and they want to speak they tell you that they aren't dealing with you, surely it works both ways. The service manager should not be allowed to speak to customers he changes his story to suit and then backtracks and accuses you of shouting and being irate because you've caught him out. They lie and try to make up work on their FREE VHC, I was sent mine via text with a video and report, where I was told that ALL under bonnet levels were correct yet in the report my oil level is low and needed a £15.00 top up. This is what I spoke to the service manager about where he kept changing his story to suit and he also quoted me two different prices making it cheaper each time to try and get me to pay for it despite my oil level being perfectly normal I have even checked this on returning home myself. I would recommend that everyone stays away from this dealer unless you like rudeness and un-helpfulness. The only positive I have is Emma on Citroen reception she is lovely unlike the other people I have dealt with at this dealership I will not be returning and I recommend you don't go there either.