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Mark

Worst buying experience ever

Was purchasing a Ford Puma In Matter grey maqaddas was helpful and said we can deliver saves the 115 mile drive down but I said no I will look he assured me I would not be disappointed so I paid £500 deposit a gamble but assured me it was mint when me my wife and a friend turned up only I was allowed to test drive with him. Me and my friend looked around the car and wow the problems was horrendous. 1, dash drivers side chewed. 2, rear bumper lines did not meet up big gaps at one side. 3, rear seats the backs looked like they’d be clawed by a dog. 4, rear passenger side seats rubber seal around where the seats was hanging off wouldn’t clip down as well as the plastic trim was hanging off wouldn’t clip down. Front bonnet badly fitted big gaps around the drivers headlight compared to passenger side he had told me a week earlier no front end damage!!!. 5, middle console big gauge around where you alter the eco mode stop start. 6, front bumper had been re sprayed you could see the colour difference. 7, considering it was rear damage I did know it was cat s but the bumper he said has been changed and re sprayed I know it was changed as he sent pictures but it was very badly scratched. 8, down the passenger side rear at the bottom bad gauges. 9, Engine cover had big pieces missing out of it god knows how as it sits under the bonnet. We only looked for 15 minutes where certain we’d have found plenty more problems. I had to make the decision that I had to walk away from this and knowing I was to lose £500 deposit but I was so pleased I never transferred all the £14500 and had it delivered so relieved at that decision, he asked what was wrong with it by Whattsapp and I listed the faults he just said ok well I have another grey one and a blue one saves you losing your money. Been honest he could have offered the puma at any price I would not have bought very disappointed and a lesson learnt from this.

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