M B

C5 Aircross - Low mileage - competative

Buying cars can often be a stressful ordeal. In the span of a week, I went through quite an experience. First, I purchased a car from an online supplier who had promised a hassle-free solution. However, when the car arrived and I noticed a significant puddle underneath it, I became skeptical about accepting it. The delivery team suggested calling the AA for assistance, but I declined because I felt that if my first interaction with a car involved calling for a rescue service, it wasn't a good sign. Next, I put a deposit on another car from a local supplier who claimed to have done their due diligence. They even assured me that the vehicle had not been in a collision. It was only the next day, after persistent inquiries with the head of sales, that I discovered the vehicle had indeed been in a front-end collision, with the airbags deployed. While the car looked fine and drove well, I was disappointed that the salesman hadn't disclosed these critical details. Fortunately, I received a refund of my £500 deposit. Finally, I returned to the main dealer I had visited two weeks earlier. The salesperson, E, was extremely personable and introduced me to a low-mileage vehicle that came with a 12-month warranty and 12 months of rescue cover. The price was competitive, and the level of service was exceptional. This dealer, Wilmoths, is an established company with a £60M turnover, and it's clear they've earned a strong customer base. I'm looking forward to becoming a repeat customer in the future and have no reservations in recommending them. Dealing with the online "sharks" can be risky, but we were fortunate to end up with a reliable, brick-and-mortar establishment. Well done, Wilmoths!