Edward J

Royal Enfield Hunter 350cc

I needed a new "mobility scooter"'and after watching hundreds of uTube videos, set my heart on a Royal Enfield Hunter in Rebel Red. I live in the North East of England and neither of the two dealers within reasonable travelling distance had what I wanted in stock - moreover they could not give a delivery period even if I paid a deposit and ordered one. I tried half a dozen other Royal Enfield dealerships at increasing distances from home with the same result, eventually contacting Moonraker Motorcycles in Norwich - only to be told that they did not have one in stock but that they would see what they could do and call me back. I was so disappointed I resigned myself to the fact that I was simply not going to get my dream bike - BUT fifteen minutes later Paul, the owner phoned to say he could get one to me next Tuesday (seven days away). I was over the moon (raker) with joy and agreed the sale there and then. Next day Paul phoned again and said that his alternative courier could deliver coming Saturday (only four days away), but that it was more expensive ........ I said that I didn't mind paying extra for faster delivery. I couldn't believe it when Paul refused to increase my bill saying a deal is a deal, he would cover the cost and he was only interested in satisfying a new customer. My bike arrived as promised, on time and in mint condition - I'm now proudly showing my new "mobility scooter" off to my geriatric mates and making them insanely jealous!! I've bought many motorcycles during my 72 years - but I can honestly say the purchasing experience with Moonraker is the best I've ever had. THANK YOU PAUL!!!!!