Anoymous

Criminal behavior, they’ll rip you off

Don’t trust this company they operate fraudulently! They will also sting you for £77k in the process! Mercedes Benz you may franchise your business off to hide behind another name but you are nothing short of being seen by us as criminals. Mercedes Benz fake MOT’s yes they put through illegal MOT ‘s and put the vehicles they sell as approved second hand cars declaring they have gone through multiple checks, on the road with illegal brakes. Yes you read correctly they put your life and others all at risk to make a quick buck! Then they lie to you in an email and claim they changed the brakes….the evidence says different so did another Mercedes Benz dealership when they repaired the rear brakes as minimum criteria to get car back on road but highly recommended the front ones were changed too! They are liers, irresponsible, not trust worthy, they sell you policy’s as extended warranties and supply you no paperwork, they sell you a service plan, but give you no paperwork! The pay their staff to cut corners, and putting not only your life at risk but many others including their staff! They take you out on a test drive on a car that does not have a MOT but has no road tax and has been like it without tax for over 6 months according to DVSA whilst registered under them. They know they are in the wrong but will not apologise, they know that you have consumer rights to ask for a refund within 30 days but try to claim they have the right to take the car in for repair. The whole process is flawed, they are in the wrong, we should be compensated for having had a S63 sat on our driveway 2 months not Road safe to drive. They have been reported to Trading Standards now. If you want to be ripped off go to Mercedes Benz! Mercedes of Oxford / Inchcape name you hide behind, you are a disgrace!!