Ross S
Useless after sales service very rude.
I bought a car from here about a month ago (July 2023) initially I was pleased with the car a 2014 Nissan Qashqai. As part of the deal I insisted on. a years warranty with the car and this was provided. Any problems just bring it back and we will sort it out Stephen told me as I left. Before too long problems began I noticed the parking sensors weren't working, then the start stop auto function began playing up, an amber warning light showed up on the dashboard indicating a fault with the braking system. Then on Monday last it would not start steering was locked and key would not turn in the ignition. As the car was parked outside my house getting someone to come and check it became a problem it turned out that the basic warranty I had with warranty solutions through the dealer would not cover this. Stephen was totally unhelpful and stopped taking or returning my calls in the end I had to make a payment of £105 to Green flag to have the car checked, the problem was the ignition barrel which needs replaced and it is now with car servicing in Newtownabbey awaiting a part that Stephen has refused to order in. The last time we spoke on the phone he said f. k you I am not dealing with you anymore and has bailed on me. So I have a car with a worthless warranty needing expensive repairs that I will have to pay for myself. This is Phillip Mcgarrity motors a bunch of useless cowboys. Stay well away from them.