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Mr K

Never buy from Marshall’s Didcot

I have been dealing with Marshalls since they took over Ridgeway motors. That was the worst move ever by JLR. I have never had good service, hence I leased all my Jags through Nationwide Leasing. I’m now interested in a Jaguar I-Pace, so arranged a test drive via their web site and confirmed by phone. I turned up and nobody Knew about my appointment, they did find me a car to drive, but it wasn’t the model I was looking for. I have now decided on the new Velar, twice I have contacted them about a test drive, the first one they got back to me but the Velar was not yet in the show rooms, so they promised to phone me when it became available, they never did. I contacted them again recently to get a test drive, but they never got back to me. If this is the state of their dealerships. No wonder their not selling many cars. I think in general dealerships are pretty awful, but Marshals are just the worst.

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