Hayley S

Shocking company

If I could give less than 1 star I would, I don’t know how this “company” is still trading. Looked at a Mitsubishi L200 Barbarian reg (LS11 VPO). Picked the truck up from Danny who very aggressively tried to sell us an extra warranty of £300 that we didn’t want. Drove the truck back to the midlands then the problems started, over heating, bellowing black smoke and the worst thing fumes escaping into the cab. Luckily for us we were still within 45 days to reject car with a one time opportunity to repair, Danny in between puffing on his vape told us to take it to a local approved garage, and that he would reimburse us, where they tried to fix it but it was beyond repair paid £600 Danny said he would reimburse £200 of it back in December obviously still waiting for it, the truck was collected as it was dangerous to drive. We were constantly fobbed off for 6 months when eventually it was ready for collection they kept us waiting nearly 2 hours, I asked for proof of work done Danny said that would be a further wait of 2 to 3 hours and we had to leave with the truck straight away because we were in the way. After refusing to leave without the proof Danny sent basic e.mail with the alleged repairs. Drove the truck for 10 minutes with black smoke billowing out of the back and the heat from the engine burning our legs. Took it straight back, Danny called us liars and took it for a drive with the technician and myself, tried to make excuses for the obvious problems, the technician agreed with us that it was not fit for the road, we rejected the car and with a lot of help from the finance company we got our money back but they made it an extremely difficult process. This truck is back up for sale on their website it is completely un roadworthy in our opinion please avoid if you don’t want to loose money.