Derek L

Disgust

I purchased a Nissan Juke off Taylors Pitstop in May and the very next day the clutch decided to pack up on me miles from my home. Eventually the AA took the car back to Horley who then apparently repaired the said clutch. 20 days later, again miles from my home, the clutch burnt out and once again the AA returned the car to Horley for repair. However this time Pitstop refused to repair the vehicle claiming the burnt out clutch was caused by the driver i.e. myself. Obviously, I was not too pleased with this response, as I have been driving all sorts of vehicles for over 50 years and never had a clutch burn out on me. Upon further investigation it transpired that on the first clutch repair, the Company had not replaced the fly wheel which is recommended, so I did have a case for them to answer under the warranty or to reject the car. And was advised to take legal action by the Solicitors. The Company then told me they wanted £925.00 to fix the car plus they decided they were going to charge me storage of £30 per day plus vat. I wanted the situation resolved so I offered to sell them back the vehicle at a greatly reduced price which they agreed to, they then sold the car within a week for £2100 more. Obviously due to all the above I could not possibly recommend purchasing a car off this Company.