Sriharan K

Service & MOT

I am writing this to inform you about the service n the MOT carried out by the Mercedes Benz Of Giffnock. My service and MOT was done by M.B Giffnock in Feb 2022. They replaced my vehicles Brakes to pass the MOT. As I went for the MOT again in 2023 to Formular One Autocentre in Oxford. They said that, who ever replaced the brakes has delibrately twisted extensively brakes clippers. We complained this to Mr IAN TAYLOY ( Service Leader ) in person and by email. However Ian Taylor brushed aside complains we made. Again and again we communicated with him but he did not give a correct answer. Formular One Auto says technician and the tester who passed the MOT should have paid more attention to it before they passed the MOT. We feel those 2 guys did this delibrately as they didnt like what we are. So many could have been injured or died for the work they did. Ian Taylor was so indifferent to us. Whoever is above this fellow must investigate our complain before these two guys do the same thing to some one else. As far as we believe Ian Taylor is not fit enough to be the Service Leader. If we do not hear from Giffnock M.B then we are going further to take action about this delibrate act