Emma W

Sells faulty cars knowingly

We brought a car in April 2023. Upon driving it home I noticed a problem and contacted the dealer. He advised I just didn't know how to drive it. I still felt something was wrong so took it to the main dealer garage and paid for a diagnosis, they confirmed that the clutch was severely worn and there is an engine knock. Upon raising this with the dealer he refused to acknowledge it. I'm so lucky to have gone through Zuto, they took over dealing with the matter and even said how difficult the dealer was being. Zuto had to get the car recovered to the dealer because he refused, he then still refused that there was a problem even though the main Peugeot dealership have confirmed it. He finally gave in after legal action was threatened and finally returned the money but now the car is back up for sale. He said it had a full service history which it did not. He said it had an RAC check which it did not, it was a British car auctions check which is minimal. When the car was returned it was back up for sale and sold again without being repaired! False advertising and they are awfully rude to deal with. Avoid at all costs!