Rebecca

Not a great purchase

My partner bought a car from trade centre Rotherham on 22/06/2023 so literally just a month ago and there has been nothing short of problems. He arrived at 6pm granted later in the evening than the typical buyer however you’re open until 9pm so we’d expect the same standard throughout the whole day. Starting from the sales people not filling out the correct documents and taking the required details when the sale was taking place causing us to have many trips back and forth and phone calls to resolve this issue. My partner was told last week he shouldn’t have been able to drive away with the car that day, which looks like an error on trade centres end for even allowing this. There has then been a numerous amounts of faults on the car proving that the company has not fulfilled the necessary checks over that they are legally required to do prior to a sale. For example, a faulty battery that needed replacing, tyres that were inflated way over their required psi (49 when in the handbook for the car it states no more than 32) and underneath the car had well and truly corroded causing the exhaust to drop off. Our guess is the last minute sale and commission on the car was a little more important that day, we’re not really one’s to be a ‘Karen’ and complain but it’s not things you’d expect to happen on a car that you bought less than a month ago and when children also travel in this car just thankful none of the issues that have occurred have caused an accident. Would not recommend buying from here unfortunately.