Richard O

Absolutely rubbish stay well away

We bought a second hand Evoque from them and on collecting it none of the items had been rectified that we had specified and several of the items in the deal were not in the car and the salesman and manager once the car was payed for denied these items were in the deal. There was also damage to the bottom of the bumper that they had never repaired and the under panels had not been removed when we checked so not sure how they carried out 165 point check. The car interior was dirty and the paintwork covered in tree Sap. The sales manager then tried to make out he was doing us a favour offering to fix the bodywork when this should have been done before we collected the vehicle. There was trim pieces missing, clips loose under the bonnet chips on the wheel the door wasn’t painted as agreed only touched up. If you want to pay top price for back street garage service then Lloyd Land Rover in Ripon is the garage for you. But I advise anybody to stay well away.