Nicholas B

Good cars bad dealership

Looking at the reviews it appears many people have had a positive experience at Westdrive Kia in Braintree. We have had nothing but stress and disappointment from the start with our Kia Sportage 2L 2018 GT line S. Our vehicle has been back and forth more than ten times in two years for multiple steering and vibration issues which to this day have never been resolved, which was just one of many mechanical and electrical problems I have experienced with this car, not to mention the terrible service and support received from every department I had the misfortune to deal with at Westdrive Kia. If I could give less than one star I would!! I also believe Kia cars are good value for money and that our extremely negative experience with our car’s reliability was possibly an isolated case, however the continued lack of customer service and knowledge from all departments at Kia westdrive was unforgivable. I would buy another Kia car in the future but I will never step foot in Westdrive Kia Braintree ever again.