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NottinghamCar.Com
3.9
(224)
Used car dealer in Nottingham, England ‧ Closed
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3.9
(224)
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Col Ess
1 review
just now
NEW
I have purchased a vehicle from here that has a faulty gearbox. After returning the vehicle, I received prevarication and excuses. …More
Ewador
2 reviews·3 photos
a month ago
Customer service is worse than bad. The staff cannot answer questions about cars. The car I bought in the description had information that it had parking sensors, 5 it did not have them. When I asked the staff about it, I heard that the …More
armanis riauka
1 review
2 days ago
NEW
Came down to the show room to buy a new car for my wife, I told them what I’m looking for in an ideal car and they pointed me in the right direction, after reviewing the car and going for a test drive we purchased the vehicle straight away as we was very pleased, definitely buying from them again 👍🏻
Ian Potter
2 reviews·1 photo
2 months ago
Had this car for two weeks. The fuel gauge stopped working. So I rang them. They had my car for 5 days. But didn't look at at it .had to ring them to find out what was happening with the car .they told me to pick the car up .Still fuel gauge not working 😕
Photo 1 in review by Ian Potter
1
NottinghamCar.Com (owner)
2 months ago
Hi Ian,
We take all of our customer feedback extremely seriously and are very upset to see that you have given us a 1 star review. Especially given you are a repeat customer and have previously given us 5 star reviews.
We are sorry that you have had a problem with the fuel gauge on your car. You did bring it back to us, but unfortunately the fault was not present at the time. Both members of the sales team and our mechanics drove the vehicle, but were unable to replicate the fault with the gauge.
The reason we had the car for the 5 days was because we were hoping the fault would appear when we reinspected it each day, so that we could work to fix it.
We are disappointed that you have accused us of not looking at the vehicle at all, when at least three different members of staff took time to drive and inspect the car.
Whilst we have a talented network of mechanics, they are unable to fix faults that are not apparent at the time of inspection.
We asked that you collected the vehicle and notified us if the fault reappeared, but we did not hear back from you…
We are a small independent business, we work extremely hard and online reputation is important to us.
We are very upset that you feel like the way we approached this issue deserved a 1 star review, and would ask that you get in touch with us directly now that the fault is present, so that we can work to resolve the fault to your satisfaction.
Kind regards
Laura
Car Dealer Reviews
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Nottingham Car.com
Read 30 customer reviews for Nottingham Car.com in Nottingham, sellers of new and used cars, with an average rating of 2.5/5 stars.
2.5
(30)
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15 Mar 2022 — 2 people have already reviewed Nottinghamcar. Read about their experiences and share your own!
3.1
(2)
Nottingham Car
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Testimonials & Customers reviews for NottinghamCar.com
Excellent service from start to finish. Good quality, well priced cars, extremely professional, cars cleaned and to a high spec. The sales team are friendly, ...
Auto Trader
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Nottingham Car.Com
Browse all current Nottingham Car.Com vehicles for sale. View contact details, customer reviews, services offered and more on Nottingham Car.Com.
4.8
(263) · £2,291 - £137,495
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NottinghamCar.Com
NottinghamCar.Com, Nottingham, United Kingdom. 5251 likes. ... nottinghamcar.com. . Rating · 4.2 (75 reviews). NottinghamCar.Com. 20 Jun 2023 · .
4.2
(47)
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NottinghamCar.com would love your feedback
NottinghamCar.com. 4.8 Rating • 113 Reviews ... Difficult to give a more in-depth review as the process was seamless but I did not feel a valued customer.
4.8
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Customer review of NottinghamCar.com by 'Elisha Johnson'
NottinghamCar.com. 4.8 Rating • 113 Reviews. 1 2 3 4 5.
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NottinghamCar.com - Dealership in Nottingham at NG23GQ
All about NottinghamCar.com used car dealer, located in Nottingham at NG23GQ , used vehicles in stock, location and reviews. Find your next car with us.
1.0
(1)
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NottinghamCar.com - Used AUTOMOBILE Sales ...
NottinghamCar.com is a used automobile dealer that sells used automobiles in Nottingham. For used automobile sales in Nottingham Nottinghamshire with used ...
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nottinghamcar.com, Nottingham | Used Car Dealers
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Col Ess
1 review
just now
NEW
I have purchased a vehicle from here that has a faulty gearbox. After returning the vehicle, I received prevarication and excuses.
The vehicle was returned to me, unrepaired, untouched, with the same fault.
I read your past reviews with interest.
I cannot fail to note that you appear to deny responsibility, blame the customer, or have a director treat the customer rudely.
In one case, a customer is accused of running a vehicle you supposedly serviced, without oil!
Noting past reviews of faulty vehicles you have sold, and the obligation to refund/replace/repair within a reasonable period of time, without any cost to the customer and without causing them significant inconvenience.
What is your businesses definition of a reasonable period of time for a refund/replacement/repair?
If the customer needs to use the car for family, or work, how do you decide the inconvenience and the lack of a courtesy care causes if a car is returned to you?
How long do you regard as a significant inconvenience?
I believe you're answer, or lack of, will be informational to both past and future customers.
You appear to have total disregard, and respect for any customer you have sold a faulty vehicle.
THINK BEFORE PURCHASING A VEHICLE HERE!