Anonymous

Avoid unless you have no choice

Had a terrible experience using the service centre for a repair. I had originally purchased the vehicle from them. Amber gearbox warning light resulted in no choice but to have a full gearbox replacement at only 27k miles because it was no longer driveable after they started their first investigation. Took over 30 days to get it done. Was almost impossible to get updates or callbacks from them. Constantly diverted calls to the derby parkway to avoid them, or just put me on hold for long periods of time and then would randomly pick up the phone and hang up. Cost was extortionate compared to the local specalists