Luke J

Shocking Shocking Shocking

Absolute joke of a company. do not buy from here unless you want to buy a faulty item that they will not even acknowledge. there are many other places to buy from so please, please, please, go there. these guys will put on the million dollar smile to sell to you, but if there's any issues you see a different side to them. This company has blatantly lied several times to me and my wife regarding issues being resolved, what they would offer us in return etc.... we have had to cut several holidays short due to recurring issues that Glossop claim to have been fixed. they even stated they replaced the item that was causing issues, it then got down graded to they had recalibrated it, to finally 'actually it wasn't faulty so we didn't do anything with it'. even though we sent videos and had several calls with the service centre. this is after 3 holidays had to be cut short due to this same issues recurring. Please do not get me started on the service centre. please take you van elsewhere as these guys are as bad as the after care team. i feel that as a business, they have a competition of who can lie to the customer and offer the worst service in a day. All of which i believe each staff member will have won at one point or another. I assume they will respond to this with the usual, sorry you weren't happy with the service, but the evidence shows your van wasn't faulty etc..... do not buy into their lies and spiel. this company has zero integrity and is only here to make a quick sale. PLEASE BUY ELSEWHERE EVEN IF ITS AN EXTRA COST, YOU WILL NOT REGRET IT