Mazhar I

Absolutely ridiculous

Absolutely Shambles, nobody has any clue, what's going on, I booked my Mercedes E class AMG for a health check over the phone, and the day before my appointment, I received a call from their service team to let me know that they had a network issue and now they wanted to reschedule my appointment for a different date which I did over the phone but later on evening time I started receiving text messages to check in, I ignored messages initially but messages couldn't stop, I rang up this morning to explain what I was told over the phone and my appointment was rescheduled for a different date, they said, no they don't have this information on their system and they are expecting me to turn up for the appointment. I cancelled my work and turned up on site, everything was running smoothly, once again I made the receptionist staff aware that I received a call yesterday and my appointment was rearranged for a different date, the receptionist staff said no I need to check in, they don't have any new information, they made me to check in and I left the key with them, I left the place and on my way back to home I received a voicemail message that I need to come back to collect my car, they can't see me until the next appointment date. I don't think that there was anything wrong with their network, I reckon there is a method to someone's madness, they probably wanted to book someone else in. They need to get their act together, as right now everyone seems to be on a different plannet.