Simon

Aggressive staff at Swansea synter

Swansea synter have been carrying our repairs for me. They text me last night to tell me the car was ready for collection. I phoned the next morning as I couldn’t make it the night before. They informed me all was fine and to come and get it. I spent an hour waiting in the dealership to be then told they couldn’t find my car and then they had discovered it was locked in another building and I couldn’t get it until Monday. The guy telling me was aggressive and accused me of not having phoned! This is when it all got really odd. I asked him for an apology and he told me no. I have never been treated so badly and felt quite threatened by the member of staff.