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STAY CLEAR!!!! CHINGFORD AUDI ARE A SCAM

STAY CLEAR!!!! CHINGFORD AUDI ARE A SCAM!!!! 0 STARS!!!! People stay clear from this dealership, I was an avid customer and someone whom recommended friends and family to this brand and dealership. However, the last TWO vehicles I’ve brought from this dealership have been FAULTY and NOT HEALTH CHECKED. Initially, in Feb 2022 I brought an Audi S3 from this place, which I was told had been health checked and prepared to a professional and high standard. But after, a noise in the suspension the car was taken in for work and it was discovered that it had been RE-MAPED. What that means is the previous owner had tuned the car to have more performance. This was highly unsafe and unreliable. The Manger at the time called me and explain how apologetic he was and he didn’t know how this had gone through their health check. I was sold car with a warranty that was not legally viable to be on road. However, I took the Manager’s word, that it was an anomaly and accepted his offer of giving the car back, getting a settlement and I press the matter no further. Couple Months down the line, I brought ANOTHER Audi S3 from this dealership in October 2022. Within the first 4 months of my ownership a gearbox issue developed in the car. I booked it with Audi warranty and they told me it was a module and that it will be replaced. Once I got my car back I realised the car was behaving odd and did not feel right. I booked another appointment to have my car looked at. The servicing manger and the member of the repair team did visual checks and a test drive before telling me that there was no problem. Couple days later, my Gearbox FULLY BROKE!! I was no longer able to select a gear or engage reverse. My car had to be recovered back to Chingford Audi. I conversed with the Manger telling him I was no longer comfortable in using and driving this car as it would give me constant anxiety and stress not knowing if the gearbox would break again. (As I had told them the car was acting funny prior to the gearbox braking) He told me it was just another module and that they would repair it. I no longer feel safe in this car and requested a settlement of my term. But the Management Team of Chingford Audi, have decided that to settle my term I have to pay them upwards of £1500. So I’m being punished and being forced to pay for a faulty car? I’ve given this company the benefit of the doubt with my last car and not pressed or left a bad review. However this time I want all the public to know that they’re rude, unprofessional and genuine have no compassion. I’m paying insurance and finance on a car that I’ve not used one day this month and in addition they want me to pay nearly £2000 to get out of a finance term. Because they’ve sold me a faulty car? This is NOT FAIR. People BURN your money before you give it to Chingford Audi. I’ve been in Contact with Audi UK and even there were unable to help as this dealership dodged their calls and then told them they would not budge on their price. STAY CLEAR PEOPLE DONT GO THROUGH THE STRESS THIS DEALERSHIP IS PUTTING ME THROUGH

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