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Miss A

AVOID Cleared EML knowing it had BIG iss

AVOID AVOID AVOID. LIBERTY TAKERS WeI didn't want to believe that these guys would knowingly clear the EML- after discovering it had 8 major DPF/ERG faults, and sell it to me. I travelled over 200 miles from Glasgow to buy the car. I told them I needed a reliable car, with space for 2 wheelchairs - for my young brother and mum - both seriously ill On arrival, I received a call, advising to get home urgently as my brother, who had just found out a few weeks before, was terminally ill & had taken a turn for the worst. I'd been caring for him with the Palative Care team so was , so stressed, anxious and vulnerable. On arrival the director and his mechanic were looking over the engine after "just discovering" the 360 cameras didn't work. I needed them as I'm just 5 foot and it was an SUV. My only concern then was to get home ASAP. Part way there, the EML came on, I phoned to tell them. I didn't know at the time these can be cleared and if the faults not fixed, it'll come on again at some point later. Had I known that, I'd have found the nearest train station and dumped the car. I'd have never have taken it if the EML was displayed on my arrival. After losing my young brother, I then provided end of life care to my mum as her health quickly deteriorated. . I just couldn't take the car back to Bradford. Despite explaining my situation, TP Motor Sales certainly weren't offering to collect/transport it back there. They advised to get a quote to repair it in Glasgow and they'd see about paying the bill, however,I couldn't get it fixed. I was stuck and they knew it. During another call to the director, I said if I managed to bring it back, could I swap for a car of the same/similar value - I just needed a car now I can rely on. He said it has depreciated in cost, by £2.5k (33%) in a few months, so I'd need to pay the difference. I sought advice from car dealers, and see was told it would probably be worth more as the second hand car market prices had went up in that time, due to lack of new cars/ increased demand on used. 2 repair centres couldn't find the camera fault during the time I paid for their services (and they'd struggle to find parts) They both also said it'll cost thousands to fix the cooling system/exhaust problem- and they wouldn't know how much until they'd worked on it for hours. They said there was no way it was just bad luck. I'd contacted the company again to advise and explain my situation. No offer of help/solution was given. Later/recently,I took it for it's MOT but immediately they could tell the CO2 was far too high. While there, the engine seized. Mechanics from 2 different companies said it was due to the faults identified by the EML and there's no way they believe the EML light had just came on for the first time when I was driving home... The engine repair specialist also said there were known issues with these and he'd had numerous in needing a new engine - all with the same engine fault. Now today, the director emailed to tell me that as I didn't return the car, it's my fault and did I want to speak with their "legal team" If it had been a few hundred pounds repair bill, months after buying it, I'd accept it as a risk of buying a used car, But this was a £7.5k car that was sold under false pretenses and not fit for purpose. They didn't fix it before sale as they need it was a time consuming/costly repair. I guess they seen me coming -the silly blonde that lives hours away, rubbing their hands knowing they'd got rid of it. They took advantage when I was going through an awful period. How they sleep at night is beyond me. It shows me the type of characters these guys are. The Finance Company are now involved. Don't be fooled by the Mr nice guy act - go elsewhere!!! I just wish I did.

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