Martin G

Rubbish!

Unfortunately my car was involved in an accident and the insurance company sent my car to english Ford in poole. They had it for 3 months, they tried to return it twice, the first time i could immediately see that the boot hadn't been repaired properly, the guy returning it said'oh the insurance company said just return it and see if the customer notices ' luckily i did! The second time they arranged to return it i waited for nearly 2 hours when they called to say there's a warning light that won't go out, so we can't bring it back. When they did eventually give it back the parking assist wasn't working, i told them, but they said 'oh the man only comes in once a week to do that'. I have since chased them up, but i get the ignore routine from the manager (someone called Sam). Avoid if you want your car repaired properly!