Steve B

Unscrupulous Car Dealer

Bought a VW Eos for my daughter for £3495 with a 3 month AA Warranty. It broke down 4 days later on the M25. My daughter was terrified. Thankfully we had RAC cover and they said the clutch had gone. I emailed and phoned Huntingdon Autos and initially they agreed to repair the car. However they said they wanted me to get the car back to them as they didn’t have a tow truck. The cost for that was £210 and I said they needed to cover that cost not me. When they refused to pay that we mutually agreed to get the clutch fixed locally to me and they would cover the cost. I did that and the bill was £500. They then said they were only prepared to cover £200 of the bill. I refused that as they needed to cover the full cost of the repair. Since then they have ignored all my emails, letters and phone calls. I have reported them to Trading Standards as under the Consumer Rights Act 2015 they are legally obliged to ‘repair, replace or refund’ the car within 30 days of purchase. Do NOT buy from these people as they are unscrupulous crooks and simply disappear when anything goes wrong.