Anonymous

A customer for 35 years now fed up!

Have bought new and nearly new for 35 years from BMW Harrogate, always good service but once ripped off massively years ago being charged 300% more for a battery than I could have bought elsewhere..Exide if I recall. Used to get a bunch of flowers on a car purchase, or a BMW umbrella etc now nothing. My car has been taken in under warranty four times to replace a chip, last week being the last time, however this week the engine light on AGAIN. I rang today 4 minutes no answer, rang again 8 minutes no answer, third time 10 minutes no answer. My wife rang, after 3 minutes they said they would get someone to ring back…..didn’t happen. So bad, very poor, Pay top dollar for the worst service.