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Karis

Do not buy a used approved car from here

Do not buy a used approved from this company. Nothing is approved about it. We brought a land rover discovery 5 HSE and ended up taking it back. The car had no sound through the radio, parking sensors wasn’t working. Park assist even though advertised didn’t work. Cigarettes burn to the dash. Windscreen wiper fluid didn’t work. Boot liner snapped and hanging off. Considering there had been a multipoint safety check. First impressions are misleading. They can do absolutely anything for you before purchasing but as soon as the car is handed over to you it’s a case of you find out all it problems and then keep contacting them to add jobs onto the list. Then when they’ve had it for two days you leave with jobs still outstanding as no one talks to each other there. We went to Land Rover for the experience and professionalism but nothing but disappointed. When returning the car after having all these problems and being offered multiple accessory upgrades just so we kept the car the man did not even apologise for the experience we had just sat filled his paperwork and refunded the money. We part exchanged a perfectly good condition Golf GTD and we’re given a car which had more problems then an old banger from a local dealer considering we paid over £38,000 wasted multiple days going back and forth. Only advice is just be very wary the safety check is obviously none existent. I wouldn’t hold my breath they don’t check the cars before letting families drive away. Disheartened by the whole experience.

Dealer   Reviewer