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Doesn’t adhere to the warranty!

Purchased a car three months ago (£8000)which came with a one year warranty. Firstly the water pump needed replacing which cost us £100 as he was going to replace the old timing belt (not good practice for an 8yr old car). Now the radiator is leaking (empties from full within 12 miles) and an estimated cost of £500 + and he is refusing to collect the car. He has been informed numerous times that the car is not safe to drive yet expects it to be driven to a near train station! He refuses to deal with “women” and is very condescending and patronising. He demands “the man of the house” speaks to him! A formal, very professional request has been made to collect the car yet he continues to refuse to collect the car. He is a very rude, unpleasant man to deal with and avoids his responsibilities. We are now having to report him to standing standards as we are now learning this is not the first time this has happened. He now trades under a different name - RS car sales Penarth. Be warned, this is despicable behaviour and gives car salesmen a bad name however he was quick enough to take your money and not provide a receipt or the warranty documents despite promising that they would be forwarded by email. He is a fraud and I will prove it! DO NOT BUY FROM THIS MAN!

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