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Mr A

Pleasant exchange of vehicles

I should perhaps start by saying that this transaction was initiated over a 150 mile distance, so I had reserved the vehicle without even seeing it. I felt that whilst this is not always the best way to buy a secondhand vehicle the website photos were good, clear, and detailed enough to look at bodywork and interior areas closely where they were for the most part flawless. My dealings with Simon were always polite and professional, he was helpful, accommodating and gave assurances that any remedial work would be carried out prior to me making a return trip of over 300 miles. Whilst Simon wasn't at work on the collection day, all the work we had agreed had been carried out and the paperwork was all in order. All in all, I found Simon and the John Darke Dealership to be amicable, professional and above all helpful. The vehicles offered on the forecourt were all prepared to a very good standard. Something I commented on with the staff. (A pet hate of mine, seeing vehicles offered for sale both on Autotrader or the forecourt that have not been washed never mind valeted before being presented for sale - puts me off straight away). Presentation of a bouquet of flowers for the good lady was a very nice thoughtful touch. I hope to go on and have many years enjoyable driving of my secondhand Volvo. Thank you everyone at John Darke Mr A Mole

Dealer   Reviewer