Mariusz

Bad experience. They keep my money

Hugely disappointed experience with GBI Cars. Poor customer service, they kept delaying my car collection and I decided to cancel it as they promised car will be ready in a week. After a week no any single update. I have to chase it all the time. After 2 weeks I gave up as I felt they didn't tell me truth and there are many serious problems with a car and cancel finance for it. Blue Motor Company advise me to take my deposit back. I put £300 deposit and they don't want to give it back! 1/06/23 - Really bad customer service from man in his 50-60s (probably business owner, sorry don't remember his name). Keep ignoring me when I came to get back my deposit.