Respond to
a review

Paul A

Poor service excuses

I bought a vow Tiguan 1.5 tsi on a 20 plate with 19k on the clock. Within two days of owning I realised it had a kangarooing issue when cold, apparently this is a known issue to the engine. It has been in to VW twice and they have not put it right. The reply after getting it back last time was it is a quirk of the car and nothing they can do ! I have looked on the forums and there is an update that they can do but just fob me off. I have had over the years, 4 polos two golf’s two T Rocs and this is my second Tiguan, it will be the last time I buy a VW now as I do not believe they provide the service they used too.

Dealer   Reviewer