Vincent M

Warranty

Since I bought a car from here I have had quite a bit of bother with it the latest fault was back break light and indicator not working I took it in and was told the warranty didn't cover electrics so I had to pay £155.07 . I paid £499 for a 36 month warranty I checked on there website under warranties and it dose actually say electrical parts but manager at darlington lee Stewart was adamant that it dosent even though when widescreen wipers went faulty I didn't have to pay for them he said they did that as a goodwill gesture. I was also told that the part they needed went missing so asked for curtusey car was told they had none was I would have to wait till Tuesday then got a call saying they found part so when I got it home I tried to check part was unable to as screws were tightened to tight and casing is cracked with over tightening so not sure if part was brand new or second hand I strongly advise anyone buying warranty to make sure they give you book telling you all you need to know about warranty as they didn't give me one and had to search on internet for it