Sean C

Not even worth 1 star! avoid!

I purchased a Citroen from this garage via car finance 247. On the first day, I discovered that the car was damp with some water damage. I advised the salesman about this and was told he would get this fixed. It had something to do with the rubbers. I took this for a test drive and overall it was fine and set about buying this car via car finance 247. I only had the car a week before the problems started. The Engine Management Light came on (EML) and I called the garage to see what they could do. When I took it back the garage had the car for a weekend and I collected my car on Monday. Within a week the EML came back on and again telephone and took the car back for a diagnostic test. This was another weekend without the car. A third time this happened and the same and a 4th time and this time they kept the car for 10 days. It was a faulty turbo and we had to replace this. I have had all these problems within the first 2 months of buying this car. I have had an independent inspection to show that after the turbo repair, this had failed again and I had to take the car back to the garage for a 6th time. I have all the receipts and diagnostics to prove this just in case the owner replies and says this is not a true statement. I have now had the car for a little over 3 months and it still is not right but I’m fed up with taking my car to this garage only to have more problems. I have paid out for a proper mechanic to fix the turbo and other problems that have cost me just short of £1000. In my opinion, I would state to customers not to buy a used car from this garage as the quality of customer care is non-excitant after they have your money.