Leanne

Considering parting with money here

it's been 13 months of hell. I bought a car from Preston Motor Park in April last year. This car was not cheap at £24000, a car that is no longer drivable and needs pushing to be moved! Whilst I travel by BUS! There was some issues with the car on the test drive I was told would be fixed, however when I went to collect not only was they not fixed the car had bird poo on the seats and there had been no attempts at valeting it let alone repairing it. I was assured this would be done in 2 weeks. There was the 2nd lie! As after 4 weeks I was still being ignored regarding this repair. In the meantime I had raised concerns about the car after 3 days the car didn't drive as it should and was COVERED in scratchea which had been hidden an painted over. There was a battery warning light, which I was told was normal I was unaware but many of the features didn't work. I have been raising these concerns and told them that I had been unable to pick up power on the motorway on 3 occasions almost causing accidents, I was still left to drive this car. This started happening on roundabouts but I was still left to drive the car and told "I was looking for faults" all whilst the gearbox and turbo was failing. I allowed the company 6 opportunities to repair this car, of which was never done and last week I spent 6 hours waiting for recovery after the car drove down the road at 4000 revs BY ITSELF AND OUT OF CONTROL. I have asked for refunds but been told to bare with it as it had already been 9 months (this was on and off a recorded line) I have sent emails saying this car is a death trap again still left to drive it. Now after a failed 6th repair and almost wiping out Deepdale I have asked for a refund and been offered one minus £5000 as I have put miles on the car MILES THAT I PUT ON WHILST BEGGING THEM TO HELP FIX THIS DEATHTRAP OF A CAR. The car has been off the road for OVER 125 DAYS OF 13 MONTHS (1/3 of the time this has been on the road) and I have been given either Fiat 500s or cars sold to other customers as courtesy cars. I know this is not an isolated incident and the way they are totally disregarding what they have put me through and focusing on the fact that I have actually driven a car they repeatedly told me I was safe in despite the fact I WASNT they think it is genuinely acceptable for me to have lost £4000 on this car that HAS NOT FOR 1 SINGLE DAY OF ME OWNING IT WORKED FULLY. This far the car has needed - Respray the car to remove the scratches that had been covered. - Test the battery telling me its fine - Fix the CD player - Replace a battery (wrongly) - Replace head fuse unit - Repair broken camera - Replace the gearbox - fix the interior paintwork they melted whilst repairing another issue And even after all this THE CAR IS OFF THE ROAD AND UNDRIVABLE. PLEASE PLEASE PLEASE THINK CAREFULLY BEFORE PURCHASING