Judith G

Customer centric experience

I drove Mercedes cars for over 20 years before developing an interest in 4WD vehicles after using the Amarok belonging to my husband. We had VWs as a family and I liked their reliability. I really wanted a Touareg but found parking a major challenge on the reversing bit, so settled for a Tiguan. I took delivery of my second model last week, after four happy years with the R line version. The new car is also an R line but a petrol engine this time, and it shows! Both vehicles came from Lookers in Darlington, so that says a lot as the car space is highly competitive. The sales exec was very good without being your stereotypical boringly pushy model!. The service from him was exemplary. He certainly literally went the extra mile, including picking me up 15 miles from the showroom when I had an issue on collection day. Very happy with my purchase and 5* care from Michael Abraham. Thank you.