Anthony P

Never again

I'm pretty devastated after buying a car here only 6 months ago. I spent the most I've ever spent on a car this time, but they let it go off the forecourt without proper checks. I wouldn't have known there was a problem until I got the car serviced recently - the eco doesn't work, the clutch needs changing, all four brakes need changing, the reversing camera has stopped working...it's over £2,000 of work. The brakes I understand, but clearly it had a clutch and eco problem from the day I bought it. I've been told I'll get a call from them twice (despite being out of warranty), but nobody has called back. You don't expect a 3 year old car with light usage to fall apart within 6 months, whatever the length of the warranty is. Their warranty is short, as was the MOT when I bought it, and they're sticking by that. I've since received communications with an accusatory tone, offering to give me a second opinion. But given that an award winning garage looked at it already, I'll pay the massive bill and never EVER buy a car from Carshop again.