Paul M

Ford Should be embarrassed

I purchased a used vehicle for £16,900 and paid extra for delivery. They said it needed a part changed due to a fault code generated. 4 weeks later and I am still waiting for the van that I need for daily use as a self employed builder. Negligent and unprofessional has been my experience these last 4 weeks. I am very angry, upset and disappointed with the poor service i have received. I expected more from a main dealership. I wish I had seen all these other poor reviews before I used the dealership