Steve

A disappointing experience!

I bought a 996 C4 from Portiacraft in May 2022. The initial sale was good, the post-sales service not so good. Shortly after buying the car I noticed an oil leak so took it to a different specialist for a thorough assessment. My logic was that being under a 12 month warranty I'd be able to go back to Portiacraft if there were any serious issues. The specialist's view was that a) the car was generally very good b) it had a number of issues, and c) they personally wouldn't have sold the car without rectifying some of these issues first. The issues included: Leaking RMS, oil around the breather likely due to an air/oil separator issue, rotten exhaust silencers, brake discs in poor condition and a couple of other bits. When I fed this back to Portiacraft they weren't interested in supporting with the majority of these issues. They did agree to help with the oil leaks though. It went back to them twice, but they failed to resolve them unfortunately. Rather than go back to them for a third time I decided to use the other specialist at my own cost, as I'd lost faith at that point. So, in summary. If you're buying from Portiacraft it's probably worth getting an independent inspection before buying. Yes, they offer a 12 month warranty. Unfortunately it didn't give me the peace of mind I'd hoped it would. The biggest indicator I can give is that I wouldn't buy from them again unfortunately.