Jennifer M

Very unsatisfied

I was sold a car with a clean mot lasting 1 year, on the test drive the brakes were dangerously spongy and I was assured this would be fixed by the time I picked up the car, this was not fixed and I had to take the car to my trusted local garage who not only found fault with the brakes but also with the beveled back wheels, the arm's and bushes that needed replacing the windows didn't go up and down and the back window De mister faulty as well as the back window wiper faulty. Keeping myself professional I was met with rudeness from the salesman who eventually after causing much stress and anxiety agreed to pay for the bush and arm replacement and wanted us to return our car to his garage to have the other problems looked at, this being the same garage that let us drive our car away with extremely dangerous brakes, so obviously I was reluctant to allow them to look at my car. I feel Victoria cars and especially the salesman failed me and have put my families life in danger in selling me this car in a condition it should not have been sold in. I have lost all trust in Victoria cars and would advise everyone to stay well clear of Victoria cars. There are many more trustworthy dealers out there.