Audi S

Buyer Beware

I purchased an Audi S3 In November ’22. I visited the garage after a 3.5 hour journey to find a nice car but light damage to the front. But as I’m too trusting Dean the director assured me that this and all other points would be sorted before delivery. The car was delivered 3 weeks later with only 50% of the list completed. It didn’t even have an Audi badge of the front. Again too trusting Dean assured me everything would be taken care off. It wasn’t. Not only that but on use of the vehicle the clutch was dying and needed replacement. Then started a period of appalling communication and customer service and when I requested to return the vehicle for a full refund they refused because Halfords had replace a headlight bulb. During this the Tech and I discovered much more damage to the bumper internals and headlight(which manor knew about as the bumper was removed full to fit the new grill). I took them through the RAC ADR process and got a £500 “goodwill” payment which didn’t even cover the £700 cost I incurred fixing the faulty Apple Carplay they “installed”. Buy from this dealer at your own peril…..