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Dr T

Deposit not refunded

Over 6 weeks ago we paid a £500 deposit to test drive a newly new Audi A4. We decided not to buy the car. We have now phoned 5 times about the deposit not being refunded. On 5 occasions we were told some one would get back to us. They haven't and neither has our money been returned. Appalling customer service. No stars given for quick resolution of issues.

Dealer   Reviewer