Kate

Unhappy customer

After driving a long way to get my car I was happy with the overall look. I took it for a drive and discovered a rattle. The manager assured me it was a £30 job, told me he would fix it if I came back the next day. I had travelled 6 hours so I wasn't going to return the next day. He knocked off some money and gave me a warranty. I checked the car over before making a 400 mile journey home. Stopped halfway to discover a slow puncture which was a result of a hole in the tyre.The car went into the garage and I discovered that not only did I have an issue with a roll bar but the exhaust was falling off, the suspension needed replacing, new break pads and disks needed, along with needing a lot of other parts. My warranty was next to useless to replace these things. The guy had assured me he'd driven it and had it checked out at the garage opposite which clearly wasn't the case.