Kevin M

Terrible service.

After buying a 68 Vauxhall Grandland X it started to show a red warning light on the dash & the car went into limp mode. As the car was still within one week of warranty the garage agreed to investigate. They told me that it was a faulty battery & charged £250 for a new one. The light came back on 2 weeks later outwith the warranty. After having the car investigated elsewhere it turned out to be the dreaded timing belt problem where the belt shreds prematurely as it runs in engine oil. After only covering 45 k miles the belt has broken down completely blocking the oil pickup in the sump & starving the engine & turbo of oil. Apparently this is a common problem with this engine so the sales garage should have known & investigated instead of charging me a lot of money for a battery I probably did not need. I'm left with a huge bill to fix this problem on fairly new car. Poor service from. .CDW.