Miss H

STAY AWAY …. RIPOFFS

can’t give anything less than 1star or i would do …. the pics shown online didn’t show the damage internally OR the dirt inside either … well they delivered this heap of junk to me late at night in the dark and rain so i couldn’t see it properly i sat in the passenger seat with some bloke who asked me to sign here there and everywhere which was rushed like mad by him i said ive not examined the car he said it’s ok … i was told the car was perfect little did i know it was by a con man … the reverse camera wouldn’t work which they said they will replace ok that’s great then they left … the next day i went out to look at it and found a lot of damage inside which had not been pointed out nor shown on pics on the website either seat handle broken ripped driver seat broken back window catch all the inside door handles scuffed there was more too and the dirt that had been left inside was horrible bits of food and crumbs everywhere (which they said if it bothered me they would send me £20 for a quick wash ..bear in mind a proper valet is at least £35 )… THEN i moved it off my drive and the engine light came on…. i tried to ring them no answer so had to backwards and forwards with messages which they now complain about (well answer your phones then ) they want me to drive it to a garage with the light on and find out what’s wrong with it then they will see what to do as they don’t hold any responsibility for the interior damage and apparently i had inspected this (which i have cctv which proves i didn’t ) … i have contacted my solicitor citizens advice police and the ombudsman and within my rights to have a full refund wether it has faults or not but it’s now leaking oil aswell may i add … this car had an mot in 2021 with advisories on then nothing until 2023 (may i add the police thought this was very strange aswell) and miraculously it passed with no advisories what so ever but with no proof of the work being carried out at all …. now they are refusing to message back and i’m stuck with an unusable car and out of pocket by 5 and half grand … avoid these like the plague they are rip off merchants … they have been sent letters that they have ignored and this will be going to court and the police have been informed aswell as the mots as they are obviously dodgy … they also changed their terms and conditions the day i put my complaint into them about my statutory rights and now these conditions are all about the statutory rights i stated i have (very coincidental) ALSO they say a load of rubbish prices added on their invoice about service (which is has not had since 2021) and warranty etc which then reduces your car value by £1000 absolutely atrocious this is … BUT trading standards have told me that’s rubbish it has to be a FULL refund of ALL monies paid to them including delivery as they delivered to me despite what NEW terms and conditions they have have put down … PLEASE STAY AWAY from this company they are so dishonest and tell more lies than pinocchio read other reviews on google about them you can tell half of them the good ones are false probably by the same mot garage they use …. BE WARNED .. 🤬🤬