Umberto

Avoid this seller

I went to see the 2004 Mercedes E-Class car on 26th February at Practical Cars UK - Fordbridge Station, Kingston Road - Ashford, Middlesex TW153SL The seller declared Perfect car and with TWO keys. Price: £3950 + My old SKODA + £50 for delivery. The engine was started and, without even trying the car, I bought it. I asked for the car be washed WELL before delivery because was full of dog hair. Delivery expected on February 27th at 2 pm. Car delivered at 5pm, one key didn't work, car still full of dog hair. On the 28th morning the car doesn't start, battery is dead. Called mechanic and battery replaced, I paid t £192. One of the keys didn't work for TWO simple reasons, it had no batteries, and after inserting the batteries, the mechanic determined that it WAS NOT MY CAR KEY. It is evident that the seller had not done any checks on this key. I had a new key made, COST £150. I immediately report problems to the seller who, after many emails and telephone messages - messages and emails still in my possession - and on March 12th we reached this agreement: The seller would refund me £125. Also on March 12 I communicated my bank details to the seller but to date I still don't see any credit on my account. He no longer responds to my emails, no longer responds to phone messages. It is strange that some sellers, before the sale are "friends" and after the sale they DISAPPEAR. To be avoided like the plague, no seriousness, lose face for £125 !!! PS: Today, 2023-03-23, this car is still for sale on Autotrader. after posting a review on Autotrader, on March 23rd in the evening, they removed the ad.