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James K

Terrible aftercare

Have had two cars within the last 12 months, first car had to get sent back to Mercedes who had it for 6 months to get repaired after Arnold Clark said there was nothing wrong with it, swapped it for a Tiguan which then had a problem with the clutch within the 6 months of having it, gave it back to them to fixed they have replaced the clutch, slave cylinder and the clutch it still faulty they have had it in 5 times and still the same but the service manger hasn’t got a clue and the branch manager didn’t care about it, just want your money then blank you. Can’t fault the salesman I dealt with.

Dealer   Reviewer