Anonymous

Dont waste your time/money

Mum bought a citreon c4 grand picasso about 2 weeks ago was fine on the test drive. They delievered the car... the car was sat on my mums drive for about a week. The first time she drove it the problems occured. Esp/asr faulty electronic parking break faulty! No power 3 warning lights on the dash. Rang them to tell them and they told us to bring the car back. So we did 48 mile journey the car was fine til about 15 miles away from there garage and the same problems started! A 2 hour drive took us 3 hours! Got there they took it for a drive round but the problem didnt occur i explained to him it doesnt always happen. He then disapeared with the car for about 10 minutes came back and said hes had it on a computer and theres no faults he then later went on to say that it hadnt been on a computer but he knows theres no faults as the engine management light wasnt on then tried saying its because my mum uses both feet 1 for brake and one for accelerator . Bit of arguing and a few harsh words later he agreed to a refund we just needed to post all the documents that came with the car back to him which we did. The enevelope arrived empty and hes now saying they cant refund until the documents are found. If theyre arent found hes gunna deduct money for the documents ie log book and hand book and decduct even more because the car is worth less money without service history even though the envelope arriving empty is not our fault!