CAMPBELL

SHOCKING DEALERSHIP!!!!

Travelled down to Caffyns yesterday to view an Audi A3 Cabriolet. The salesman Elliott was charming and very helpful. We really liked the car so we enquired about the timing belt as we know these need to be replaced. We enquired as to the cost and were told it was in the region of £700. Elliott informed us that this was now due on the car. We naturally expected this to be done before selling, as we deemed this rather a safety issue. Elliott was going to ask his manager and get back us. About an hour later we spoke to Elliott who informed us that his manger said no they would not be replacing the timing belt as they had already spent £2400. on the Audi. Thank goodness I did my research on the car and knew about the timing belt. We were absolutely stunned that Caffyns knew the belt needed replacing and yet were prepared to sell us the car without doing it, if the belt snaps whilst you are driving it could be very dangerous. . You go to a main dealer, you know you will pay more but believe naively that you will be protected from these type of practises. The reviews here are damming and mine adds yet another.